You know creating a custom app for your mobile workers is the way forward, but before you even begin our free trial, you need to decide how you’re going to manage your employee’s devices.
Do you want to ask your IT department to get every employee to hand over the device every week for them to backup and update?
We don’t! It’ll take precious time away from other IT projects – the projects that are giving you the edge over your competitors. Why re-divert all their time on maintaining 50+ devices?
Mobile Device Management is the solution that keeps your IT team onboard without compromising other projects. It’s a software solution that enables businesses to monitor, manage, and secure mobile devices.
Whether it’s provisioning new devices, installing business-critical apps, or remotely locking a lost device, MDM acts as the command center for your company’s mobile fleet.
Imagine having 50, 500, or even 1000+ of devices in use across different locations. Without a system to control and secure them, things could get messy—fast.
MDM eliminates this chaos by providing a single platform to oversee everything.
In simple terms, MDM ensures your devices are:
- Ready to Work with the apps and settings employees need.
- Protected from unauthorised access and misuse.
- Monitored, ensuring the device is always operating within company policies.
Why is MDM Important for Businesses?
Mobile devices are an incredible asset, but they come with risks and responsibilities.
Without a proper management system, businesses may face challenges like data breaches, device downtime, or inefficient workflows.
Centralised Control
Imagine managing hundreds of devices manually—installing apps, updating software, or troubleshooting issues one by one.
MDM lets you control all devices remotely from a single dashboard.
Whether you need to push a critical update, lock a device, or track its location, MDM simplifies the process.
Enhanced Security
Lost or stolen devices are a nightmare for any company, especially if they contain sensitive information. MDM helps you protect your data by allowing you to:
- Lock devices remotely.
- Wipe data to prevent unauthorised access.
- Enforce security protocols like strong passwords and multi-factor authentication.
Streamlined Onboarding
When new employees or contractors join the team, MDM makes onboarding easy.
Devices can be pre-configured with the necessary apps, settings, and access permissions, reducing downtime and ensuring employees can hit the ground running.
Improved Productivity
MDM eliminates distractions by enabling businesses to block non-work-related apps and websites.
Employees can focus on their tasks without interruptions, and businesses can ensure that devices are used exclusively for work purposes.
Compliance with Industry Regulations
Many industries, such as healthcare, finance, and logistics, have strict compliance requirements for data security.
MDM helps businesses meet these standards by enforcing encryption, secure data transfer, and other regulatory measures across all devices.
How Does Mobile Device Management Work?
After deciding the best MDM strategy for your business, here’s a step-by-step on how to implement:
- Enrollment
The first step is enrolling devices into the MDM platform. This can be done during setup or remotely through automated enrollment systems.
Once registered, the devices are connected to your company’s MDM system.
- Policy Configuration
Next, administrators define rules and policies for device usage. This includes:
- App installations and restrictions.
- Data-sharing permissions.
- Security settings, such as password policies and screen lock durations.
- Device Monitoring
MDM software continuously tracks device activity, including location, app usage, and performance metrics.
This helps identify potential security risks or technical issues before they escalate.
- Action and Updates
If a device is lost, stolen, or compromised, MDM allows you to act instantly. You can remotely wipe the device, lock it, or disable specific functions.
Additionally, MDM ensures all devices are updated with the latest software and security patches.
Who Benefits from MDM?
MDM isn’t just for tech companies or IT teams—it’s a vital tool for any organisation that uses mobile devices to support its operations. Some examples include:
Construction Companies
Tablets and rugged devices are used for on-site reporting, project management, and equipment tracking. MDM ensures these devices are secure and functional.
Retailers
Point-of-sale devices, handheld scanners, and customer service tablets are managed through MDM to streamline operations and enhance security.
Delivery Teams
GPS-enabled devices for navigation and delivery tracking are optimised with MDM to ensure real-time updates and secure handling of customer data.
Healthcare Providers
Devices used for patient records, diagnostics, and communications are protected with MDM to maintain compliance with privacy regulations.
Popular Mobile Device Management Solutions
Several Mobile Device Management (MDM) solutions stand out in today’s market, each offering unique features and capabilities. Understanding these providers can help in selecting the right solution for your organisation.
Microsoft Intune
Microsoft Intune integrates seamlessly with Microsoft 365, offering comprehensive device management alongside application management capabilities.
This solution supports various operating systems, including iOS, Android, Windows, and macOS.
Omnissa Workspace ONE
Omnissa Workspace ONE combines MDM with mobile application management and identity management.
This unified solution ensures secure access to applications while managing both corporate and personal devices under a single platform.
IBM Maas360
IBM Maas360 focuses on data security and compliance.
Its advanced analytics and AI capabilities provide insights into device usage, while features like secure document sharing and data loss prevention enhance organisational security.
Citrix Endpoint Management
Citrix Endpoint Management allows for the management of diverse endpoints, including mobile devices, PCs, and IoT devices.
Its centralised approach offers application delivery and robust security controls.
Jamf Pro
Jamf Pro specifically targets Apple devices, providing tailored MDM features that enhance the user experience.
From device configuration to app deployment, it simplifies management for organisations using macOS and iOS.
ManageEngine Mobile Device Manager Plus
ManageEngine’s solution is recognised for its ease of use and cost-effectiveness.
This platform supports a wide range of devices and offers features like location tracking and one-click remote wipe.
Hexnode MDM
Hexnode MDM stands out for its flexibility and user-friendly interface.
It supports multiple device types and has a strong focus on security and compliance, making it suitable for organisations with diverse device environments.
Selecting the right MDM solution involves evaluating your organisation’s specific needs, such as the number of devices, required security features, and ease of integration with existing systems.
Each solution offers distinct strengths, so consider your priorities in device management and security when making a decision.
Challenges of Mobile Device Management
Managing mobile devices presents specific challenges that organisations must address to ensure effective Mobile Device Management (MDM).
Understanding these challenges aids in crafting robust strategies.
Device Diversity
Device diversity complicates MDM implementations.
Different operating systems and hardware configurations lead to inconsistency in support and management.
You’ll encounter various manufacturers and models, requiring adaptable solutions that cater to unique needs.
Security Risks
Security risks represent a significant concern in MDM.
Mobile devices often contain sensitive information, making them prime targets for cyberattacks.
You must enforce stringent security measures, ensuring timely updates and compliance, while guarding against data breaches and unauthorised access.
Compliance Demands
Compliance demands increase the complexity of MDM.
Regulatory requirements often vary by industry, necessitating detailed monitoring and reporting
You’ll face the challenge of maintaining compliance across diverse devices, all while ensuring that organisational policies align with legal standards.
User Privacy Concerns
User privacy concerns can impede effective MDM deployment.
Employees may resist surveillance or control over personal devices.
You need to balance security needs with respectful treatment of user privacy, establishing transparent policies that foster trust.
Integration Difficulties
Integration difficulties emerge when incorporating MDM solutions with existing infrastructure.
Legacy systems may not easily support modern MDM capabilities.
Ensure compatibility by selecting solutions that seamlessly integrate with current enterprise systems, simplifying management tasks.
Resource Allocation
Resource allocation is crucial for successful MDM implementation.
Limited budgets and personnel can hinder effective management.
You must assess workforce capabilities, invest in necessary tools, and allocate resources strategically to maintain a secure mobile environment.
Addressing these challenges equips you with the knowledge needed to implement strategic, effective MDM, ultimately enhancing mobile security and productivity within your organisation.
Implement MDM today
Embracing Mobile Device Management is crucial for any organisation looking to thrive in today’s mobile-centric work environment.
By implementing MDM solutions, you can enhance security while boosting productivity across your teams.
Understanding the fundamentals of MDM and its key features empowers you to make informed decisions that align with your organisation’s specific needs.
As you navigate the complexities of device management, prioritising security and compliance will safeguard your sensitive data and streamline operations.
Ultimately, investing in the right MDM strategy not only protects your assets but also positions your organisation for future success in a rapidly evolving digital landscape.
Whilst we’re the experts behind the app that goes on your devices, we’ve also worked with huge national companies who roll out and manage 50+ devices at once.
If there’s a burning question about MDM that you need answering – or you need a sounding board before getting financial approval – book a 30-60 minute chat with us. By the end of the chat, you’ll know if building an app (and managing multiple devices) is the right solution for you.