Case Study

No-Code Data Capture Apps Case Study: Global Maintenance & Scaffolding Company

Written by Lee Glynn
May 24, 2024
No-Code Data Capture Apps Case Study: Global Maintenance & Scaffolding digital forms

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No-Code Data Capture Apps Case Study: How a global maintenance & scaffolding company saved £30,000 and nearly £3,000,00 in paper using no-code apps

Learn how a multinational maintenance partner specialising in scaffolding on a global scale revolutionised their operations with forms2’s no-code apps and digital forms for scaffolding project management, saving over £300,000 annually using a no-code data capture app compared to using traditional app development.

In our latest digital forms and no-code apps case study, we’re exploring how a leading multinational maintenance partner for large global industrial companies transformed their project management and compliance processes using forms2’s no-code data capture apps and digital forms. It actually saved them £300,000 annually and potentially over £3,000,000 in paper costs!

*Caveat – this company requested to be kept anonymous, but I (almost) can guarantee you’ll know them. But today, we’ll just call them “Global Maintenance People Ltd.”

Digital Forms And No-Code Data Capture Apps Case Study Summary

The Challenge

The Global Maintenance People Ltd. company, a multinational maintenance partner for large global industrial firms in sectors like agriculture, petrochemical, and shipping, wanted to improve their complex scaffolding installations on industrial sites – mainly the data capture, digital forms for scaffolding and project management, managing requests, keeping track of installations, managing change requests – you get the idea. They also required a full audit trail for compliance, they needed GDPR and HIPAA-compliant digital forms, and digital forms for scaffolding project management, a holistic 360-degree view of project management, and a white-label mobile app solution for their staff and customers. They also needed onsite safety forms and breath alcohol test forms, break-in sheet digital forms, place observation card forms, corrective and preventative action forms, and cyber security forms in addition to their digital forms for scaffolding project management.

Their existing siloed software was inadequate for field teams and lacked mobile integration.

The Solution

The team at forms2 provided a cost-effective, compliant and easy-to-use solution by offering white-label mobile apps and enterprise toolkits, which included screen-building training and backend support for API and SQL server integrations. The Global Maintenance People Ltd utilised these tools to build and manage their digital forms, ensuring seamless integration with their existing tech stack. The no-code data capture app platform allowed for real-time design decisions and would make sure the IT team could make additions and scale the app when they needed to.

The Results

After rolling out the forms2 no-code data capture app platform they noticed significant improvements in compliance due to secure audit trails and instant data submission from field engineers, as well as corrective and preventative action forms being filled out and things like breath alcohol test forms helping them be compliant – best of all everything was securely stored in the cloud, so they could report on compliance at any time. It was rolled out within 18 months and the team loved it so much and the platform exceeded organisational requirements for security and reliability, eventually leading to a global rollout. The company saved approximately £300,000 per year in development and maintenance costs by using forms2 as opposed to traditional app development, with an estimated 30,000 employees set to use the no-code app. Best of all, we ensured 99.98% uptime and multilingual support for their global operations and digital forms for scaffolding so anyone, anywhere could use the no-code project management app!

Investment vs. ROI on Digital Forms & No-Code Data Capture Apps

Just by using the forms2 platform, the company achieved a substantial return on investment in the hundreds of thousands. The development cost for custom mobile apps, which would have been around £120,000 per app, was reduced to between £5,000 and £6,000 per app by using the no-code platform and digital forms for scaffolding, saving at least £110,000 per app across three operating systems (iOS, Android, Windows). Additionally, hosting, managing, and maintaining the platform saved them approximately £200,000 per year, culminating in total annual savings of over £300,000 as we handled all the updates and management for them!

Switch to Digital Forms from Paper ROI

Let’s do some quick maths here…If 30,000 employees each use an average of 10 pieces of paper per day, the company would use approximately 75,000,000 pieces of paper per year. Assuming a cost of £0.01 to £0.05 per piece of paper, the company could potentially save around £750,000 to £3,750,000 annually by switching to digital forms for scaffolding and project management and no-code apps.

Digital Forms And No-Code Data Capture Apps Case Study Expanded

The Challenge:

The company, who we’re calling “Global Maintenance People Ltd.” a multinational maintenance partner for large global industrial firms in agriculture, petrochemical, and shipping sectors, were facing some serious challenges in managing their complex scaffolding installations on industrial sites. Anyone who works in construction knows that scaffold installations on an industrial scale are extensive and intricate, often needing to navigate around existing infrastructure like pipework and all manner of obstacles!

“The scaffolding installations are pretty big, not just the average around-the-house type. They’re very complex and need to go across and around existing pipework installations.” – “Global Maintenance People Ltd.”

Changes onsite happen. So, they needed a way to manage change requests efficiently and maintain a comprehensive audit trail for compliance purposes.

“We needed a full audit trail for our compliance records,”

Their existing siloed software, while effective for installations, was inadequate for field teams, lacking mobile integration and a holistic view of project management.

“Our, let’s call it old-school siloed software worked brilliantly for installations but didn’t work so great for field teams.”

The Solution:

After an initial consultation call, platform specialists at forms2 came up with a cost effective solution tailored to the company’s needs by offering white-label mobile apps and an enterprise toolkit. Along with no-code data capture apps and digital forms we provided backend support for API and SQL server integrations, as well as training for building new screens. The company utilised these tools to build and manage their digital forms, ensuring seamless integration with their existing systems. We showed them how to make digital forms for scaffolding, digital forms with required fields and more.

“Our existing software had an API, and we made heavy use of the forms2 API for integration. Because of the additional connectors on our platform, we could also integrate with our own SQL servers, which was a bonus!”

“Forms2 gave us backend support for integrations through the API SQL server, training for building new screens, and it was invaluable”

The no-code data capture app platform enabled the company to make real-time design decisions during the development process, empowering their IT team to independently manage and modify the system in the future.

“Forms2 gavce us development training, but with our specific use case in mind, so we know how to build and make changes in the future,”

The Results:

By switching to paperless digital forms and no-code data capture apps, the company noticed significant improvements in compliance due to secure audit trails and instant data submission from field engineers.

“Field data was always captured and stored within our systems, so our digital forms are compliant and we can audit everything, trace back jobs and get complete accountability.”

The platform met and often exceeded organisational requirements for security and reliability, and was rolled out within 18 months.

“forms2 met and exceeded our requirements to the point where the global IT organisation is now in the process of rolling it out globally.”

The company saved approximately £300,000 per year in development and maintenance costs by using no-code forms2 platform instead of opting for traditional development.

Developing custom mobile apps would have cost around £120,000 per app, but with forms2, the cost was reduced to between £5,000 and £6,000 per app, saving at least £110,000 per app across three operating systems (iOS, Android, Windows).

“After getting quotes from developers, we saved on average £110,000 per app, per operating system, using forms2 no-code platform instead.”

If we look at the cost of hosting, managing, and maintaining the platform that’s approximately £200,000 per year saved when using no-code compared to traditional app development that needs constant tweaking.

“forms2 host, manage, and maintain the platform, saving us about £200,000 per year in development and maintenance costs.”

Investment vs. ROI on Digital Forms & No-Code Data Capture Apps

The company’s initial investment in forms2 was between £5,000 to £6,000 per mobile app, significantly lower than the estimated £120,000+ cost of traditional custom development for each app.

With three mobile apps (iOS, Android, Windows), they saved approximately £110,000 per app per operating system, totalling over £300,000 annually.

Additionally, forms2’s hosted, managed and maintained platform saved them about £200,000 annually in web development and maintenance costs. Overall, the company realised savings of around £300,000 per app per operating system, demonstrating a substantial return on investment.

“Through using forms2, it’s only cost us between £5,000 to £6,000 per app, significantly saving us on average £110,000 per app per operating system, based on quotes we had from developers.”

The forms2’s platform also provided further savings in web development and maintenance costs, estimated at £200,000 per year.

“The team at forms2 host, manage, and maintain the forms2 platform, saving us around £200,000 annually. Overall, we’re saving about £300,000 at least per iOS, Android, and Windows app.”

Oh and that’s not to mention the saving of £750,000 to £3,750,000 annually by switching 30,000 employees(ish) to scaffolding digital forms, site management digital forms and no-code apps.

We can see that using forms2’s no-code apps and digital forms transformed the company’s operations, resulting in substantial cost savings, improved efficiency, and enhanced compliance.

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